Last Updated:
20 July 2026
Welcome to BuySell.ng ("BuySell",
"we", "our", or "us").
These Terms and Conditions ("Terms")
govern your access to and use of BuySell's website, mobile applications, APIs,
products, services, and any related platforms operated by BuySell.
By creating an account, accessing, or
using BuySell, you confirm that you have read, understood, and agreed to be
bound by these Terms and our related policies.
If you do not agree to these Terms, you
must not access or use the Platform.
BuySell is a digital commerce platform
that connects:
●
Buyers
●
Sellers
●
Manufacturers
●
Financial Institutions
●
Logistics Partners
●
Service Providers
BuySell provides technology that enables
users to discover products, compare financing options, place orders, process
payments, coordinate deliveries, and access other digital commerce services.
Unless expressly stated otherwise,
BuySell:
●
is not the manufacturer of
products listed by independent sellers;
●
is not the lender providing
financing;
●
is not a logistics company;
●
does not guarantee the
availability of products offered by third-party sellers; and
●
acts as a technology platform
facilitating transactions between users.
For the purpose of these Terms:
Buyer means
any individual or business purchasing products or services through BuySell.
Seller means
any merchant, distributor, manufacturer, wholesaler, retailer, or business
registered to sell products or services on BuySell.
Manufacturer
means a company supplying products directly through BuySell or authorised
merchants.
Lender means
any licensed financial institution providing financing through the Platform.
Platform
means the BuySell website, mobile applications, APIs, software, and associated
services.
Settlement Wallet means the merchant wallet used to receive proceeds from completed
transactions after applicable deductions.
Order means a
purchase successfully placed through BuySell.
Business Day
means any day excluding Saturdays, Sundays, and public holidays in Nigeria.
To use BuySell you must:
●
be at least 18 years old;
●
have the legal capacity to enter
into binding contracts;
●
provide accurate information
during registration;
●
comply with applicable Nigerian
laws and regulations;
●
complete identity verification
where required.
Businesses registering on BuySell must
possess all required registrations, licences, permits, and tax obligations
applicable to their operations.
BuySell reserves the right to refuse
registration or suspend any account that fails to meet these requirements.
You agree that:
●
all information provided is
accurate and current;
●
you will promptly update your
information whenever it changes;
●
your login credentials remain
confidential;
●
you are responsible for all
activities carried out under your account;
●
you will immediately notify BuySell
of any unauthorized access.
BuySell may require additional Know Your
Customer (KYC) verification at any time.
Failure to complete verification may
result in limited access, temporary suspension, or permanent termination.
You agree not to:
●
provide false information;
●
impersonate another person or
business;
●
create multiple fraudulent
accounts;
●
upload malicious software or
harmful code;
●
interfere with Platform security;
●
attempt unauthorized access to any
BuySell systems;
●
manipulate reviews or ratings;
●
use automated bots without
authorization;
●
engage in money laundering or
fraudulent activities;
●
sell prohibited or illegal
products;
●
infringe intellectual property
rights;
●
attempt to bypass BuySell by
completing transactions outside the Platform with customers introduced through
BuySell.
Violation of this section may result in immediate suspension or permanent removal from the Platform without prior notice, and legal sanctions.
BuySell reserves the right to suspend,
restrict, or permanently terminate any account where we reasonably believe that
a user has:
●
breached these Terms;
●
engaged in fraud or attempted
fraud;
●
violated applicable laws;
●
abused other users;
●
sold counterfeit or prohibited
products;
●
manipulated transactions or
reviews;
●
failed required verification;
●
created unacceptable financial or
reputational risk to the Platform.
BuySell may also suspend specific
services while investigations are ongoing.
Termination of an account does not
relieve a user of outstanding financial obligations incurred before
termination.
BuySell may update these Terms from time
to time to reflect changes in our services, legal obligations, or business
operations.
Where changes are material, users will be
notified through the Platform or by email.
Your continued use of BuySell after
updated Terms become effective constitutes acceptance of the revised Terms.
If you have any questions regarding these
Terms, you may contact us through:
Email: [email protected]
Website: buysell.ng
Buyers Terms
When placing an order
on BuySell, you agree that:
●
You are legally authorized to make
the purchase.
●
All information provided during
checkout is accurate and complete.
●
You have sufficient funds or
approved financing to complete the transaction.
●
You will comply with all
applicable laws relating to the purchase and use of the product.
An order is considered
successfully placed only after payment has been confirmed or financing has been
approved by an eligible lender.
Submitting an order
does not guarantee product availability. BuySell or the Seller may cancel an
order where the product is unavailable, incorrectly priced, suspected to be
fraudulent, or otherwise cannot be fulfilled.
BuySell requires
Sellers to provide accurate product descriptions, specifications, images,
pricing, warranties, and availability.
While BuySell reviews
listings for compliance, product information is supplied by independent Sellers
and Manufacturers.
Accordingly:
●
Product images may differ slightly
from the actual product due to lighting, display settings, or manufacturer
updates.
●
Product specifications may change
without prior notice where updated by the manufacturer.
●
BuySell does not warrant that
every product description is error-free.
Where a listing
contains a material error affecting the transaction, BuySell reserves the right
to correct the error or cancel the affected order.
Unless otherwise
stated:
●
All prices are displayed in
Nigerian Naira (₦).
●
Prices may include applicable
taxes where required by law.
●
Delivery fees, financing charges,
or other applicable fees will be displayed separately before checkout.
●
Prices may change at any time
before an order is confirmed.
Once an order has been
successfully confirmed, the agreed purchase price shall remain applicable to
that order.
Buyers may pay using
payment methods supported on the Platform, including but not limited to:
●
Debit Cards
●
Bank Transfer
●
Digital Wallets
●
Buy Now, Pay Later (BNPL)
●
Other approved payment methods
Payments are processed
through licensed payment service providers.
BuySell does not store
complete payment card details.
Where financing is
selected:
●
Loan approval is determined solely
by the participating Lender.
●
BuySell does not approve or reject
loan applications.
●
BuySell does not determine
interest rates, repayment schedules, fees, or credit limits.
●
Financing agreements are entered
into directly between the Buyer and the selected Lender.
Failure to repay a
loan may affect your credit profile and relationship with the Lender.
BuySell shall not be
liable for decisions made by any participating financial institution.
After an order is
placed, you may receive:
●
Order Confirmation
●
Payment Confirmation
●
Financing Confirmation (where
applicable)
●
Shipment Updates
●
Delivery Updates
BuySell reserves the
right to request additional verification before processing any order where
fraud prevention measures require further review.
Delivery services are
provided by independent logistics partners.
Estimated delivery
timelines are provided for convenience only and may vary due to:
●
weather conditions;
●
traffic;
●
security concerns;
●
public holidays;
●
customs delays;
●
force majeure events; or
●
other circumstances beyond
BuySell's reasonable control.
BuySell will make
reasonable efforts to facilitate timely delivery but does not guarantee
delivery within any specific timeframe unless expressly stated.
Buyers are encouraged
to inspect products immediately upon delivery before accepting the package.
Inspection should
include verification of:
●
Product model
●
Quantity
●
Visible damage
●
Accessories
●
Packaging condition
Acceptance of a
delivery without reporting visible defects may affect your eligibility for
certain claims, except where consumer protection laws provide otherwise.
A delivery may be
considered unsuccessful where:
●
the Buyer cannot be reached;
●
the delivery address is incorrect;
●
delivery is refused without valid
reason;
●
repeated delivery attempts fail.
Where delivery fails
due to Buyer-related circumstances, additional delivery charges may apply.
A Buyer may request
cancellation before an order has been dispatched.
Cancellation requests
submitted after dispatch may not be approved.
BuySell reserves the
right to cancel any order where:
●
fraud is suspected;
●
payment cannot be verified;
●
financing is declined;
●
the product becomes unavailable;
●
pricing errors occur;
●
legal or regulatory requirements
prevent fulfilment.
Where payment has
already been made, eligible refunds will be processed in accordance with the
Return and Refund Policy.
Eligible products may
be returned where:
●
the wrong item was delivered;
●
the product arrives damaged;
●
the product is defective upon
delivery;
●
the product materially differs
from its description;
●
counterfeit products are supplied.
Products generally may
not be eligible for return where:
●
they have been used beyond
reasonable inspection;
●
accessories or original packaging
are missing;
●
the return request falls outside
the applicable return period;
●
damage results from misuse or
negligence.
Certain product
categories may have separate return conditions.
Approved refunds will
be processed using the original payment method where possible.
Refund timelines may
vary depending on:
●
payment provider;
●
financial institution;
●
lender;
●
card issuer; or
●
applicable banking procedures.
Where a purchase was
financed through BNPL, refunds may first be applied toward outstanding
financing obligations before any remaining balance is paid to the Buyer,
subject to the financing agreement.
Manufacturer
warranties remain the responsibility of the Manufacturer or Seller unless
expressly stated otherwise.
BuySell does not
independently provide warranties on products sold by third-party Sellers.
Warranty claims shall
be processed in accordance with the applicable warranty terms.
Buyers must not:
●
abuse Sellers or delivery
personnel;
●
submit fraudulent claims;
●
intentionally damage products
before requesting refunds;
●
manipulate reviews;
●
use stolen payment methods;
●
engage in chargeback fraud;
●
misuse promotional offers.
Violation of these
obligations may result in suspension, termination of the account, cancellation
of future orders, and, where appropriate, legal action.
By using BuySell, you
acknowledge and agree that you are responsible for:
●
maintaining the confidentiality of
your account credentials;
●
providing accurate information;
●
complying with all applicable
laws;
●
making timely payments for
financed purchases;
●
inspecting products upon delivery;
●
promptly reporting issues through
the Platform.
Failure to comply with these responsibilities may affect your rights under these Terms.